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At a Glance

Research & Consulting

Long-term Services & Supports (LTSS)

OPTIMISTIC – Optimizing Patient Transfers, Impacting Medical quality, and Improving Symptoms: Transforming Institutional Care

  • Client: The Trustees of Indiana University
  • Serving as a subcontractor to Indiana University on its grant from the U.S. Department of Health and Human Services, Centers for Medicare and Medicaid Services (CMS)
  • Oversee all aspects of education and training of primary nurse contacts for the OPTIMISTIC project
  • Coordinate training content by bringing together subject matter experts and best practice literature to provide most effective content
  • Schedule, plan and execute training sessions
  • Coordinate and/or provide training experts to conduct training sessions
  • The original grant was extended by a $621,697 grant from the John A. Hartford Foundation. The new funding will allow for the development of training materials, as well as planning efforts related to the marketing and business sustainability of the approach to ensure its effective dissemination.

Regional Quality Improvement Collaborative Grants

  • Client: Indiana State Department of Health
  • Providing overall management and technical assistance to seven regional collaboratives for the purpose of improving quality of care in long term care facilities

Advanced Education in Long Term Care

  • Client: Indiana State Department of Health
  • Working with content experts and organizations to provide advanced education for health care professionals working in long term care facilities across the state. 
  • Topics include Quality Improvement, Infection Prevention, Wound Care and Care of Persons with Dementia
  • Trainings were offered in multiple locations across Indiana and aimed to create a critical mass of skilled healthcare professionals in long-term care facilities with specialized training in these areas.  
  • Each course prepared participants to pursue related certifications in each content area.

No Wrong Door

  • Client: netlogx, LLC
  • Serving as a subcontractor to netlogx, LLC on a contract from the Indiana Family and Social Services Administration to provide Hoosiers -- from children to older adults and those with physical disabilities -- with access to and information about the long-term services and supports that are available to them. NWD ensures they can access needed services from various points of entry through FSSA.
  • Working with netlogx to engage stakeholders across Indiana to gather input on the strengths, challenges, gaps and opportunities within the system. This stakeholder outreach will be done through focus groups, town hall meetings and a survey. Information gathered will be used in the development of the plan to create a system that best serves all Indiana residents.

Indiana Healthcare Associated Infection Initiative

  • Client: Indiana State Department of Health
  • Collaborative, statewide effort to bring quality improvement to 200+ long-term care facilities, hospitals, ambulatory care centers and hospice facilities
  • Coordinated 20+ member teams to direct the initiatives
  • Provided web-based learning and face-to-face training

Aging in place

Advocates for Livable Communities Training

  • Client: Indiana Governor's Council for People with Disabilities, in conjunction with the Indiana University Center on Aging and Community
  • CAC primary contact: Dr. Sharon Baggett
  • Development of a five-day training course with a companion workbook for older people and persons with disabilities to enable them to become effective advocates for livable communities concepts.
  • Training was conducted in Fall 2013 in Shelbyville and Crawfordsville, IN. Additional training took place in Richmond and Bedford, IN in Fall 2014.

Elders at the Table

  • Client: Central Indiana Senior Fund (previously, Indianapolis Retirement Home Fund)
  • Provided primary and secondary research to determine the availability of and obstacles to nutrition and meals (home-based and community-based) for older adults in Central Indiana
  • Made recommendations for next steps
  • Led a six-month collaborative effort of Central Indiana meal providers and other stakeholders designed to highlight places of overlap and create solutions to service gaps

Community awareness/outreach

Indiana Adult Protective Services (APS) Caseload Study

  • Client: Indiana Family & Social Services Administration
  • Working with the Indiana State Office of Adult Protective Services (APS), 18 regional APS units, and the Indiana Prosecuting Attorney's Council to provide recommendations on the maximum and ideal caseloads for APS investigators, depending on geographical region
  • Interviewing current APS staff (directors, investigators, intake staff) to determine job tasks and the amount of time each job task requires
  • Analyzing regional variations that impact job responsibilities and amount of time needed to complete responsibilities

"Fleeced: Speaking Out Against Senior Financial Abuse"

  • Collaboration with WFYI Productions and the National Community Reinvestment Coalition
  • 30-minute documentary presenting stories about financial abuse among older adults and revelations about how older people are becoming advocates to change the landscape of economic security for older Americans.

Spirit & Place

  • Collaborations with community partners to raise awareness about issues related to aging
  • 2015: 5x5: Dream Indy with partners Big Car Collective and Joy's House
  • 2014: From Aging to Sage-ing with partners Sage-ing International and Memorial Brainworks

"When Did I Get Old:" Reflections on Aging Today

  • Partnered with WFYI-TV to produce a video and companion discussion guide on the roles of preparation, place, purpose and perception in aging

Aging Issue Briefs

  • Client: Indiana Grantmakers Alliance
  • Provided research and aging expertise to the client for the production of issue briefs intended to educate funders on a variety of aging-related topics