Student Consumer Rights and Responsibilities
Education after high school costs time, money, and effort. It's a big investment; you should carefully evaluate the educational objective and college you are considering. To help you make a good choice, you should have information on a school's academic program, facilities, dropout rates, full cost of education, refund policy, financial aid programs, and any other information you think will help you make a decision.
You have the right to ask a school:
- the names of its accrediting and licensing organizations.
- about its programs, its instructional, laboratory, and other physical facilities, and its faculty.
- what the cost of attending is, and what its policies are on refunds to students who drop out.
- what financial assistance is available, including information on all federal, state, local, private, and institutional financial aid programs.
- what the procedures and deadlines are for submitting applications for each available financial aid program.
- what criteria it uses to select financial aid recipients.
- how it determines your financial need. This process includes how costs for tuition and fees, room and board, travel, books and supplies, personal and miscellaneous expenses, etc. are considered in your budget. It also includes what resources (such as parental contribution, other financial aid, your assets, etc.) are considered in the calculation of your need.
- how much of your financial need, as determined by the institution, has been met.
- how and when your account will be credited.
- to explain each type and amount of assistance in your financial aid package.
- the interest rate (if you have a loan), the total amount that must be repaid, the length of time you have to repay your loan, when you must start paying it back, and any cancellation/deferment provisions that apply.
- (if you are offered a work-study job) what kind of job it is, what hours you must work, what your duties will be, what the rate of pay will be, and how and when you will be paid.
- to reconsider your aid package, if you believe a mistake has been made or if your enrollment or financial circumstances have changed.
- how the school determines whether you are making satisfactory progress, and what happens if you are not.
- what special facilities and services are available to the handicapped.
It is your responsibility to:
- review and consider all information about a school's program before you enroll.
- pay special attention to your application for student financial aid, complete it accurately, and submit it on time to the right place. Errors can delay your receiving financial aid.
- notify the financial aid office of any changes to the information provided on the FAFSA or UIndy Aid Application.
- provide all additional documentation, verification, corrections, and/or new information requested by either the financial aid office or the agency to which you submitted your application.
- read and understand all forms that you are asked to sign and keep copies of them.
- repay any student loans you have. When you sign a promissory note, you are agreeing to repay your loan.
- notify the lender (if you have a loan) of changes in your name, address, or school status.
- perform in a satisfactory manner the work that is agreed upon in accepting a Federal Work-Study job.
- know and comply with the deadlines for application or reapplication for aid.
- know and comply with your school's refund procedures.
- report any grant or scholarship aid in excess of tuition, fees, books and supplies on a federal tax return if appropriate.
- report all private scholarships, employer reimbursement, and/or any outside assistance to UIndy.