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At a Glance


Refunds of excess financial aid or other payments

UIndy partners with BankMobile Disbursements (formerly Higher One, Inc.) to provide refund services for our students. Students may select one of two refund options by logging in at For assistance with refunds, call BankMobile customer service at 1-877-327-9515 or the UIndy Bursar's Office at 317-788-3221. View UIndy's contract with BankMobile, a Division of Customer Bank ►

For students who have credited aid or other payments that exceed charges, a refund will be released to BankMobile on the first day of classes each semester. After the first day of a semester, refunds are available on Fridays. Some special assistance programs require a delay in refund processing until after the 100% refund period has passed. Students who are paying University charges through one of UIndy's payment plans are not eligible to receive any credit balance refunds until the payment plan contract is paid in full and the University has received all payments.

More information

Refunds due to changes in enrollment, housing or meal plans

Students who change their enrollment or residency plans may be eligible for a refund of tuition, fees, room or board charges. Full or potential refunds may be given to do not enroll, drop courses, withdraw from the University or change to commuter status. UIndy's refund policy is outline in the brochure below. 

The 100% refund deadline for individually dropped classes is the first Friday of each semester. After the first week of the semester, refunds are calculated only upon complete withdrawal from the University. The refund rate drops daily for complete withdrawal through the eighth week of the semester. Accelerated other special programs may have different refund policies. Contact your department or the Bursar's Office for assistance.